Claim Missing Miles

How to claim your miles

As a new Etihad Guest member, you can still claim miles for flights taken with Etihad Airways, or one of our partner airlines. Just ensure:


1. You claim within 6 months of the date you flew

2. Your flight was taken no more than 3 months before you joined Etihad Guest


If you forget to include your membership number before you fly, or if you think that miles may be owed to your account, simply fill in the form to submit your claim.


Avoid the need to claim again

Always include your Etihad Guest membership number when you book your flight. In case you forget to do so, add your Etihad Guest membership number when you check-in online for your flight or at the check-in desk at the airport.

Submit New Claim

* marked fields are mandatory
* marked fields are mandatory
You can claim miles within 6 months from your travel date
6 letter booking reference. For example: TNIXMV
13 digit ticket number on your travel booking. For example: 6071231231231