Overview

Air Serbia, which is currently being re-branded from Jat Airways, is Serbia's national airline and was founded in 1927. The airline serves over 30 Euro-Mediterranean destinations, and offers long-haul and international destinations in Asia, Australia and the Americas through its codeshare partners and its future 49 per cent shareholding equity partner, Etihad Airways.

The airline currently operates a fleet of 14 aircraft comprising 10 Boeing 737-300s and 4 ATR 72s, and will start taking delivery of a fleet of 10 Airbus A319 and A320 aircraft from October 2013.

Air Serbia will be a key part of the nation’s aviation infrastructure and play a fundamental role in the development of Serbia’s travel and tourism industry and the country’s economic growth. For more information, please visit airserbia.com.

Earn Etihad Guest Miles with Air Serbia

You can now earn Etihad Guest Miles, Etihad Tier Miles and Tier Segments when traveling with Air Serbia. Simply quote your Etihad Guest Number when making a booking with Air Serbia and remember to present your Etihad Guest Card at check-in.

Flights eligible for Accrual
     • All International flights operated and marketed by Air Serbia
     • All flights operated by Air Serbia and marketed by Etihad Airways

*All other classes receive 0% credit.

The number of miles earned will depend on the class of booking as shown below:
Cabin RBD Description Service Class Multiplier
Diamond First Class F, A First Class 250% of Actual Miles
Diamond First Class R First Class 180% of Actual Miles
Diamond First Class O Redemption and Staff travel First class 0% of Actual Miles
Pearl Business Class J, C Business Class 175% of Actual Miles
Pearl Business Class D, W Discounted Business Class 130% of Actual Miles
Pearl Business Class X, I Redemption and Staff travel Business class 0% of Actual Miles
Coral Economy Class Y, H, B Full Fare Economy 100% of Actual Miles
Coral Economy Class M, K Economy class 75% of Actual Miles
Coral Economy Class E, U, V, L, Q Discounted Economy class 50% of Actual Miles
Coral Economy Class S, Z, N, T Redemption and Starff Travel Economy Class 0% of Actual Miles

How you can earn

For further questions please email us at extraflightclub@etihadguest.com.
Origin Destination Cabin Class Booking Class Earned Miles
BEG TGD Economy Y, M 500 Miles
BEG TGD Business C, D 875 Miles
BEG AUH Economy Y, M 2373 Miles
BEG AUH Business C, D 4153 Miles

Claim Missing Partner Miles

Please retain your tickets and boarding passes until your miles have been credited to your account. If you do not receive the credits within six weeks, please advise the Etihad Guest Service Centre. Missing miles can be claimed up to 6 months from the date of travel. Requests for claiming missing miles will be accepted after 14 days of the date of travel.

Service benefits

For Etihad Guest Silver, Gold and Gold Elite members on Air Serbia flights

Notes:
     2. Only when traveling on Air Serbia operated flights.
     3. Only where service is offered.
     5. Accompanying guest should be traveling on Air Serbia.
     6. Not applicable on routes where the piece concept operates.
     10. When traveling in Economy Class, this service may be offered only if the facility is available and permitted by local authorities.
Etihad Guest Etihad Guest Silver Etihad Guest Gold Etihad Guest Gold Elite
Tier Bonus 25% 50% 75%
Earn Etihad Guest Miles with our partners
Family Membership
Online Redemption via Reward Shop
Travel preferences recorded online
Chauffeur Service at all points when traveling in Pearl Business or Diamond First Class 2, 3
Lounge Access – Belgrade International Airport 5 Self (Pearl Business Class Lounge) Self and Guest (Pearl Business Class Lounge) Self and Guest (Diamond First Class Lounge)
Excess Baggage Allowance 2, 6 10kgs 15kgs 20kgs
Priority Check-in and Boarding 3 First class check-in counter
Fast Track Immigration & Baggage 3,10
Gold Discretionary Nomination For 1 Guest
3rd Party Nomination

Terms and Conditions

Earning Etihad Guest Miles with Air Serbia

• Invalid booking classes for accrual – Z, I, X and O.
• Flights marketed by Air Serbia and operated by a third-party carrier other than Air Serbia, or Etihad Airways will not be eligible for Etihad Guest Miles accrual.
• Charter flights operated by Air Serbia are not eligible for mileage accrual.
• The accrual structure above will be for all flights effective 28 October 2013.

Redeeming Miles for tickets on Air Serbia

• Award tickets are allowed for return journeys on confirmed basis only.
• One-way awards are permitted at half the cost of the return award value.
• Upgrades are not permitted.
• Unaccompanied minor award tickets are not permitted.
• Children from 02-12 years of age will be charged the adult mileage value and must be booked in the same booking as the accompanying adult.
• Infant tickets will be charged at 10% of the adult mileage value.
• Flight awards are subject to seat availability which may limit the number of seats available for an award ticket.
• Miles can be redeemed on all Domestic and International flights operated by Air Serbia.
• Award tickets are not valid on codeshare flights.
• A minimum of 14 days advance notice is required to book an award ticket.
• Award tickets on Air Serbia are valid for a maximum period of 1 year from date of departure booked.
• Applicable taxes and surcharges will have to be paid at the time of ticket issuance.
• Award tickets are non-endorsable, and non-transferable.
• The first date change will be free of charge. All subsequent date changes will be processed subject to availability for a fee of AED 100 per change, per ticket.
• Name changes are not permitted.
• Ticketing time limit is as set by system upon confirmation of redemption seat booking.
• Redeeming miles for upgrades on partner flights are not permitted.
• All bookings are subject to the Air Serbia General Conditions of Carriage.