If the person
named on a GuestSeat Reward ticket does not check-in for the relevant flight,
the GuestSeat Reward ticket will not be rebooked.
No refunds will
be allowed and the entire miles and any cash used for the GuestSeat Reward
ticket, excluding any taxes and carrier surcharges, will be forfeited.
Refunds are permitted up to 24 hours prior to the flights departure. A flat
refund fee of 10% of the total miles required for the reward booking will apply,
excluding any applicable taxes and carrier charges. This Refund fee is subject
to change at any time without notice. Refunds can only be processed via the
Etihad Guest Service Centre.
GuestSeat Reward tickets are valid for refunds (subject to application of the
refund fee) up to one year from the first specified travel date of the original
ticket. For a partially used GuestSeat Reward ticket, the ticket is not valid
for a refund.