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Alitalia is Italy’s leading airline, serving 22 million passengers with a fleet of 158 aircraft. They operate more than 700 daily flights to 80 destinations across Africa, the Americas, Asia and Europe.

For more information on Alitalia and its destinations please visit

Redeem miles with Alitalia

To make a reward booking on Alitalia or any of its affiliate airlines, please contact the Etihad Guest Service Centre at least 24 hours prior to your intended date of travel. Flights that are both operated and marketed by Alitalia, codeshare flights marketed by Alitalia and operated by its affiliate airlines and codeshare flights marketed by Etihad Airways and operated by Alitalia are available for redemption.

Redemption table.

Etihad Guest Members can access Alitalia lounges at the following locations only: 

  • Rome Fiumicino: Borromini Lounge, Le Navi Lounge, Giotto Lounge, Dolce Vita Lounge
  • Catania: Bellini Lounge
  • Napoli: Vanvitelli Lounge
  • Milano Linate: Manzoni Lounge, Welcome Lounge
  • Venezia: Tintoretto Lounge
  • New York: Michelangelo Lounge (Terminal 1)
  • Milan: Casa Alitalia Malpensa 

Service benefits

Effective 4th October 2016 Etihad Guest Silver, Gold and Platinum members flying on qualifying Alitalia marketed and operated flights will be able to avail of the service benefits listed.

Tier Bonus 25% 50% 75%
Priority Check-in
Priority Boarding
Airport Lounge Access** AUH Only* Self and Guest Self and Guest
Baggage Allowance
Economy Class 1 Pc @ 23kgs 1 Pc @ 23kgs 1 Pc @ 23kgs
Excess Baggage Allowance – Piece Concept Routes Business Class 1 Pc @ 32kgs 1 Pc @ 32kgs 1 Pc @ 32kgs
First Class 1 Pc @ 32kgs 1 Pc @ 32kgs 1 Pc @ 32kgs
Economy Class 10 KGS 15 KGS 20 KGS
Excess Baggage Allowance – Weight Concept Routes Business Class 10 KGS 15 KGS 20 KGS
First Class 10 KGS 15 KGS 20 KGS

Terms and Conditions

Redeeming Etihad Guest Miles on Alitalia

Redeeming Etihad Guest Miles on Alitalia

  • Reward tickets are valid for a maximum period of one year from the original date of issue.
  • Seats are subject to availability.
  • A reward ticket for a child will be issued at the same value as for an adult.
  • Infant tickets will be issued at 10% of the adult mileage value.
  • Applicable taxes and surcharges will have to be paid at the time of ticket issuance.
  • The Business Class redemption rates will be twice the value of the economy redemption rates.
  • Upgrade using miles – not permitted.
  • Award tickets are not valid on codeshare flights.
  • Cancellation / Refund and changes are as per Etihad Guest Terms and Conditions.
  • Stop overs are not permitted.
  • Name changes are not permitted.

Service Benefits

Service Benefits

  1. Additional guest must be booked on the same flight as the lounge eligible member.
  2. The benefits listed above are for Etihad Guest Silver, Gold, and Platinum members traveling in any class on any code share flight between Etihad Airways and Alitalia.
  3. Members must present their Etihad Guest Card in order to avail the benefits.
  4. Children between the aged of 2 and 12 are considered as adults for lounge entry purposes.
  5. Infants traveling with the lounge eligible guest shall be provided with lounge access provided the infant travels on the same flight as the lounge eligible member.
  6. **Airport Lounge Access is available at all EAP network lounges except lounges operated by One World and Sky Team member carriers and Etihad Lounges in London Heathrow, Los Angeles Airport are excluded.
  7. *Airport Lounge Access for Etihad Guest Silver Members is only available at Al Reem lounge in Abu Dhabi, Belgrade Nikola Tesla International Airport at the Premium Lounge and Seychelles International Airport at the Salon Vallée De Mai Lounge