Overview

Air Serbia is Serbia's national airline and was founded in 1927. The airline serves over 30 Euro-Mediterranean destinations, and offers long-haul and international destinations in Asia, Australia and Americas through its codeshare partners and its 49 per cent shareholding equity partner, Etihad Airways.

The airline currently operates a fleet of 6 Airbus A319 and 1 Airbus A320 aircraft (May 2014) and will take delivery of further 3 Airbus A319/320 aircraft by end of 2014. Moreover the fleet comprises of 6 Boeing 737-300s and 4 ATR-72s.  

Air Serbia will be a key part of the nation’s aviation infrastructure and play a fundamental role in the development of Serbia’s travel and tourism industry and the country’s economic growth. For more information, please visit airserbia.com

Earn Etihad Guest Miles with Air Serbia

You can now earn Etihad Guest Miles, Etihad Tier Miles and Tier Segments when traveling with Air Serbia. Simply quote your Etihad Guest Number when making a booking with Air Serbia and remember to present your Etihad Guest Card at check-in.

Flights eligible for Accrual
     • All International flights operated and marketed by Air Serbia
     • All flights operated by Air Serbia and marketed by Etihad Airways

For further questions please email us at guest@etihadguest.com

The number of miles earned will depend on the class of booking as shown below:

Cabin Fare Class Earned Miles
Business Class J, C 175%
Business Class D 130%
Business Class W 110%
Economy Class Y, H, B 100%
Economy Class M, K 75%
Economy Class V, L, Q 50%
Economy Class T, E, U 25%

Terms and Conditions

Earning Etihad Guest Miles with Air Serbia

• Invalid booking classes for accrual – Z, I, X, N, G and S.
• Flights marketed by Air Serbia and operated by a third-party carrier other than Air Serbia, or Etihad Airways will not be eligible for Etihad Guest Miles accrual.
• Charter flights operated by Air Serbia are not eligible for mileage accrual.
• The accrual structure above will be for all flights effective 28 August 2014.

Claim Missing Partner Miles

New members can claim missing miles for flights up to 3 months prior to their date of enrollment. Please remember that all claims must be made within 6 months of the flight or transaction date. If you have not automatically earned your miles, please follow the simple steps below, depending on your type of retro claim.

For claims made 3 months prior to enrollment date, we require a copy of your boarding pass along with the below details to be sent to retroclaims@etihadguest.com:

  • Your Etihad Guest number.
  • Your First name.
  • Your Last name.
  • Flight number.
  • Origin.
  • Destination.
  • Cabin.
  • Booked Class.
  • Booking reference (PNR).
  • Ticket number. 

For claims made after enrollment and within 6 months of transaction date, please send us a copy of your ticket to retroclaims@etihadguest.com

Redeem Miles with Air Serbia

To redeem miles for reward flights on Air Serbia, members must contact the Etihad Guest Service Centre a minimum of 5 days prior to the intended date of travel. Reward flight bookings will be confirmed subject to seat availability. Applicable taxes, surcharges and/or fees listed on the ticket will have to be paid at the time of ticket issuance.

The values in the table below are for one-way journey only.

Origin Destination Miles (Economy Class one-way) Miles (Business Class one-way)
Belgrade Podgorica 4550 6450
Belgrade Sarajevo 4550 6450
Belgrade Banja Luka 4550 6450
Belgrade Tivat 4550 6450
Belgrade Dubrovnik 4550 6450
Belgrade Budapest 4550 6450
Belgrade Skopje 4550 6450
Belgrade Sofia 4550 6450
Belgrade Split 4550 6450
Belgrade Bucharest 4550 6450
Belgrade Vienna 4550 6450
Belgrade Ljubljana 4550 6450
Belgrade Pula 4550 6450
Belgrade Thessaloniki 4550 6450
Belgrade Varna 4550 6450
Belgrade Rome 4550 6450
Belgrade Prague 4550 6450
Belgrade Istanbul 4714 6682
Belgrade Warsaw 4632 6566
Belgrade Athens 4659 6605
Belgrade Milan 4923 6979
Belgrade Stuttgart 5360 7598
Belgrade Zurich 5378 7624
Belgrade Berlin 5524 7830
Belgrade Tirana (starting 23 Sept 2014) 5569 7895
Belgrade Frankfurt 5961 8450
Belgrade Malta 6288 8914
Belgrade Dusseldorf 6980 9894
Belgrade Copenhagen 7453 10565
Belgrade Brussels 7671 10875
Belgrade Amsterdam 7963 11288
Belgrade Charles De Gaulle, Paris 7999 11339
Belgrade Larnaca 8964 12707
Belgrade Stockholm 9209 13055
Belgrade London Heathrow 9473 13429
Belgrade Moscow 9710 13764
Belgrade Beirut 10083 14293
Belgrade Abu Dhabi 21585 30599

Terms and Conditions

Redeeming Miles for tickets on Air Serbia

• Award tickets are allowed for return journeys on confirmed basis only.
• One-way awards are permitted at half the cost of the return award value.
• Upgrades are not permitted.
• Unaccompanied minor award tickets are not permitted.
• Children from 02-12 years of age will be charged the adult mileage value and must be booked in the same booking as the accompanying adult.
• Infant tickets will be charged at 10% of the adult mileage value.
• Flight awards are subject to seat availability which may limit the number of seats available for an award ticket.
• Miles can be redeemed on all Domestic and International flights operated by Air Serbia.
• Award tickets are not valid on codeshare flights.
• A minimum of 5 days advance notice is required to book an award ticket.
• Award tickets on Air Serbia are valid for a maximum period of 1 year from date of departure booked.
• Applicable taxes and surcharges will have to be paid at the time of ticket issuance.
• Award tickets are non-endorsable, and non-transferable.
• The first date change will be free of charge. All subsequent date changes will be processed subject to availability for a fee of AED 100 per change, per ticket.
• Name changes are not permitted.
• Ticketing time limit is as set by system upon confirmation of redemption seat booking.
• Redeeming miles for upgrades on partner flights are not permitted.
• All bookings are subject to the Air Serbia General Conditions of Carriage.

Service benefits

For Etihad Guest Silver, Gold and Gold Elite members on Air Serbia flights

Notes:
     1. Only when traveling on Air Serbia operated flights.
     2. Only where service is offered.
     3. Accompanying guest should be traveling on Air Serbia.
     4. Applicable on Air Serbia operated flights regardless of whether it is a weight concept or piece concept route.
Etihad Guest Etihad Guest Silver Etihad Guest Gold Etihad Guest Gold Elite
Tier Bonus 25% 50% 75%
Earn Etihad Guest Miles with our partners
Family Membership
Lounge Access – Belgrade International Airport 3 Self (Business Class Lounge) Self and Guest (Business Class Lounge) Self and Guest (Business Class Lounge)
Excess Baggage Allowance 1, 4 1 piece up to 23 kg 1 piece up to 32 kg 2 pieces up to 32 kg each
Priority Check-in and Boarding 2
Gold Discretionary Nomination For 1 Guest
3rd Party Nomination