Overview

Every journey has its rewards. The Heathrow Rewards loyalty programme rewards you for everything you do at Heathrow. Show your card every time you spend to collect points on shopping, eating, and drinking and even taking the Heathrow Express train. Heathrow Rewards members also receive twice the amount of free wifi at Heathrow as non-members.

Earn up to 2,600 Etihad Guest Miles

Take advantage of this special sign-up offer and join Heathrow Rewards and receive 100 points along with 2,500 bonus points on your first purchase of £75 or more before 30 September 2015.

You can then convert your Heathrow Rewards points to Etihad Guest Miles at one point per mile.

Join today and you’ll automatically be entered in a draw for a chance to win 50,000 Etihad Guest Miles

Join now!

Terms and conditions

Sign up offer Terms & Conditions
  • The 2500 bonus points offer is available to new members of the Heathrow Rewards programme who join using the dedicated link.
  • Bonus points will be awarded when £75 or more of qualifying spend is made in a single day before 30 September 2015 and the Heathrow Rewards card is presented. 
  • Only one offer is available per member on the first £75 of spend.
  • Certain products and outlets are excluded.
  • Please see Heathrow Rewards programme terms and conditions for full details.
  • Points conversion to miles may be done at 250 points every time.
  • Heathrow Rewards card must be presented at time of transaction.
  • Only one offer per transaction will be accepted.
  • Points will be deducted from accounts if items are subsequently returned.

50,000 Heathrow Rewards draw Terms & Conditions

  • There are three (3) prizes of 50,000 Etihad Guest Miles.
  • Entry is open to Heathrow Rewards members who join Heathrow Rewards using the dedicated link before 30 September 2015.
  • The prize is non-transferable and no cash alternative is available. The judges' decision is final and no correspondence will be entered into.
  • Only one entry per member.
  • The closing date for entries is 30 September 2015. 
  • The prize winners will be drawn at random from those entrants whose entries have reached Heathrow Airport Limited by the closing date.
  • The winners will be notified in writing within fourteen (14) days of the closing date. If the prize is unclaimed by the initial winners drawn within twenty-eight (28) days, there will be no further prize draws, as Heathrow Airport Limited's decision regarding selection of winners is final and there will be no further correspondence.
  • Any breach of these terms and conditions by an entrant will void their entry. Misrepresentative or fraudulent entries will invalidate an entry.
  • Heathrow Airport Limited reserve the right at any time to cancel, modify or supersede the prize draw (including altering prizes at the value of £200) if, in Heathrow Airport Limited's sole discretion, a prize draw is not capable of being conducted as specified.
  • These terms and conditions shall be governed by the laws of England and Wales and subject to the exclusive jurisdiction of the English courts.
  • The promoter is Heathrow Rewards, Heathrow Airports Limited, The Compass Centre, 1st Floor, Nelson Road, Hounslow, Middlesex TW6 2GW.

Convert Heathrow Rewards Points for Double Etihad Guest Miles

Receive twice as nice rewards with Etihad Guest and Heathrow Rewards! Simply convert your Heathrow Rewards points into Etihad Guest Miles and we’ll double them. Plus, you’ll automatically have a chance to win 50,000 Etihad Guest Miles


That means more free upgrades, flights and thousands of products from our Rewards Shop. 


Offer valid from 15 August to the 30 September 2015

Terms and Conditions

Heathrow Rewards Points Convertion Terms & Conditions

  • To convert Heathrow Rewards points to Etihad Guest Miles, log into your Heathrow Rewards account (rewards.heathrow.com/group/lhr/travel-partners) and follow instructions.
  • Members must convert a minimum of 250 points and can continue to convert in multiples of 250 at a ratio of 1 Heathrow Reward Point equating to 1 Etihad Guest Mile. 
  • You can only convert points to an Etihad Guest Miles account in your own name. Requests for a conversion to another person's Etihad Guest Miles account are not permitted. 
  • By submitting your request for Etihad Guest Miles you are agreeing that Heathrow Rewards will pass your personal details to Etihad Guest Miles so that they can apply the miles to your account.
  • Requests for miles will be sent to Etihad Guest on a monthly basis.

50,000 Heathrow Rewards Prize draw Terms & Conditions

  • There are three (3) prizes of 50,000 Etihad Guest Miles.
  • Entry is open to Heathrow Rewards members who convert their Heathrow Rewards points to Etihad Guest Miles between 15th August and 30th September 2015.
  • The prize is non-transferable and no cash alternative is available. The judges' decision is final and no correspondence will be entered into.
  • Only one entry per member.
  • The closing date for entries is 30 September 2015.
  • The prize winners will be drawn at random from those entrants whose entries have reached Heathrow Airport Limited by the closing date.
  • The winners will be notified in writing within fourteen (14) days of the closing date. If the prize is unclaimed by the initial winners drawn within twenty-eight (28) days, there will be no further prize draws, as Heathrow Airport Limited's decision regarding selection of winners is final and there will be no further correspondence.
  • Any breach of these terms and conditions by an entrant will void their entry. Misrepresentative or fraudulent entries will invalidate an entry.
  • Heathrow Airport Limited reserve the right at any time to cancel, modify or supersede the prize draw (including altering prizes at the value of £200) if, in Heathrow Airport Limited's sole discretion, a prize draw is not capable of being conducted as specified.
  • These terms and conditions shall be governed by the laws of England and Wales and subject to the exclusive jurisdiction of the English courts.
  • The promoter is Heathrow Rewards, Heathrow Airports Limited, The Compass Centre, 1st Floor, Nelson Road, Hounslow, Middlesex TW6 2GW

Earn Miles

Etihad Guest members can transfer their Heathrow Rewards Points to Etihad Guest Miles at a ratio of 1 Heathrow Reward Point equating to 1 Etihad Guest Mile.

Members must convert a minimum of 250 points and can continue to convert in multiples of 250.

Heathrow Rewards
Etihad Guest Members must be members of the Heathrow Rewards programme in order to transfer their points to miles.

Co-brand credit card offer

Etihad Guest members who hold any of the following co-branded credit cards will be automatically tier matched to Premier Status in the Heathrow Rewards Programme.  This means you’ll collect 2 points for every 1 GBP spent at qualifying outlets at Heathrow Airport.

     - MBNA Etihad Guest Credit card;
     - Abu Dhabi Islamic Bank co-brand card in UAE;
     - Abu Dhabi Islamic Bank co-brand card in the UK;
     - Abu Dhabi Commercial Bank card; and
     - American Express Saudi Arabia.

  • If you hold any of the above co-branded credit cards and are already a Heathrow Rewards member click here to register for the tier match offer.
  • If you are not a Heathrow Rewards Member click here to enroll to qualify for both the tier match offer and the joining bonus.

Claim Missing Partner Miles

To claim missing miles, please contact the Heathrow Rewards team within six months of your transfer at customerservice@heathrowrewards.com providing the following information:

     • Your Name and Etihad Guest Number.
     • Date of transfer.
     • Transaction ID.

Terms and conditions

•    Etihad Guest members must be Heathrow Rewards members in order to be able to transfer their points to miles.
•    Accrual of Heathrow Rewards points are governed by the terms and conditions of the Heathrow Rewards programme.
•    Members must transfer a minimum of 250 points to miles and can transfer more points in multiples of 250.
•    Heathrow Rewards points cannot be collected on tobacco products, selected other products or in certain outlets, see the programme terms and conditions for full details of qualifying expenditure.
•    The tier match to Premier status for co brand card holders will be subject to verification.