Every journey has its rewards. The Heathrow Rewards loyalty programme rewards you for everything you do at Heathrow. Show your card every time you spend to collect points on shopping, eating, and drinking and even taking the Heathrow Express train. Heathrow Rewards members also receive twice the amount of free wifi at Heathrow as non-members.

Earn Miles

Etihad Guest members can transfer their Heathrow Rewards Points to Etihad Guest Miles at a ratio of 1 Heathrow Reward Point equating to 1 Etihad Guest Mile.

Members must convert a minimum of 250 points and can continue to convert in multiples of 250.

Heathrow Rewards
Etihad Guest Members must be members of the Heathrow Rewards programme in order to transfer their points to miles.

Co-brand credit card offer

Etihad Guest members who hold any of the following co-branded credit cards will be automatically tier matched to Premier Status in the Heathrow Rewards Programme.  This means you’ll collect 2 points for every 1 GBP spent at qualifying outlets at Heathrow Airport.

     - MBNA Etihad Guest Credit card;
     - Abu Dhabi Islamic Bank co-brand card in UAE;
     - Abu Dhabi Islamic Bank co-brand card in the UK;
     - Abu Dhabi Commercial Bank card; and
     - American Express Saudi Arabia.

  • If you hold any of the above co-branded credit cards and are already a Heathrow Rewards member click here to register for the tier match offer.
  • If you are not a Heathrow Rewards Member click here to enroll to qualify for both the tier match offer and the joining bonus.

Claim Missing Partner Miles

To claim missing miles, please contact the Heathrow Rewards team within six months of your transfer at customerservice@heathrowrewards.com providing the following information:

     • Your Name and Etihad Guest Number.
     • Date of transfer.
     • Transaction ID.

Terms and conditions

•    Etihad Guest members must be Heathrow Rewards members in order to be able to transfer their points to miles.
•    Accrual of Heathrow Rewards points are governed by the terms and conditions of the Heathrow Rewards programme.
•    Members must transfer a minimum of 250 points to miles and can transfer more points in multiples of 250.
•    Heathrow Rewards points cannot be collected on tobacco products, selected other products or in certain outlets, see the programme terms and conditions for full details of qualifying expenditure.
•    The tier match to Premier status for co brand card holders will be subject to verification.