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Mandarin Oriental's acclaimed collection of luxury hotels welcomes you with legendary service and exquisite facilities, steeped in the values of the orient. Whether you’re longing for the indulgence of a poolside retreat, the bustle of a major metropolis, or the relaxation of a world-class spa, their hotels and resorts offer the perfect retreat. From Hong Kong to New York to Paris, enjoy the delightful luxuries that are the hallmarks of Mandarin Oriental.

Earn Miles

Etihad Guest Members earn 500 miles on guest rooms and 800 miles on Club rooms and suites for qualifying stays at any (participating) Mandarin Oriental hotel or resort.

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Claim Missing Partner Miles

To claim missing miles please contact Mandarin Oriental within six months of your stay.

Please email providing the following information:
    • Your Name and Etihad Guest Number.
    • Date of arrival and departure.
    • Invoice Number of your stay.

Please retain all original receipts until Etihad Guest Miles are credited to your account.

Service benefits

Etihad Guest Gold and Gold Elite Members are entitled to the following benefits for each stay:

    • An upgrade to the next room category (subject to availability).
    • Early Check in (subject to availability).
    • Late check-out (subject to availability).
    • A welcome gift upon check-in.

Terms and conditions

• Please quote your Etihad Guest Number at the time of booking and present your card when checking in.
• The booking must be in the name of the Etihad Guest Member.
• Eligible Stay means any stay that has been booked at best available rates and consortia negotiated corporate rates.
• Tour operator rates, travel industry rates, and free/complimentary stays are not eligible for mileage earning.
• The benefits for Gold Elite and Gold Members are subject to availability at check in.