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Hyatt Hotels & Resorts™ offer a unique experience at over 290 locations around the world. An exquisite sense of style and luxury welcomes each guest as they indulge in superior service, eclectic cuisine and upscale amenities. With vibrant city and business hotels, convenient airport locations and top-rated resorts, Hyatt offers ideal home-away-from-home destinations for business and pleasure travellers alike.

Earn Miles

• 500 Etihad Guest Miles per eligible stay* Hyatt Hotels & Resorts, Hyatt Place™ and Hyatt Summerfield Suites™.
• 300 Etihad Guest Miles per eligible stay*AmeriSuites and Hawthorne partner hotels.
• Etihad Guest Members who are also Gold Passport Members can convert GP Points into Etihad Guest Miles @ 2.5 GP Points = 1 Etihad Guest Mile.

To make a booking, visit or call 8004097 (toll free in UAE) or your nearest Hyatt Worldwide Reservations Centre.

Claim Missing Partner Miles

Should you find that your partner miles are missing, simply contact 1-402-593-8615 or your nearest Hyatt Worldwide Reservation Centre within six months of your stay, providing the following information:

    • Your Name and Etihad Guest Number.
    • Date of your arrival and departure.
    • Name of hotel and location.
    • Invoice number of your stay and total amount billed for the room.

Please retain all original receipts until Etihad Guest Miles are credited to your account.

Terms and conditions

• To receive Etihad Guest Miles for eligible stays*, please quote your Etihad Guest Number at the time of booking and present your card when checking in.
• The booking must be in the name of the Etihad Guest Member.
• A member must pay an Eligible Rate for at least one night of their stay. An "Eligible Rate" is any hotel published room rate, including, but not limited to rates found on or any Hyatt Gold Passport Hotel Partner website, prevailing rack rate, volume, AAA and senior citizen rates, etc. A stay is defined as the total number of consecutive nights spent at one hotel or resort.