Overview

Overview

SriLankan Airlines, the national airline of Sri Lanka, has evolved rapidly to become an award winning carrier with a firm reputation as a global leader in service, comfort, reliability, and punctuality.

Partially privatised in 1998, SriLankan Airlines is once again a fully state-owned carrier from its launch in 1979.

It now serves 44 destinations in 24 countries in Europe, the Middle East, South Asia, Southeast Asia and the Far East. For more information please log on to srilankan.aero.

Earn Miles with Sri Lankan Airlines

Earn Etihad Guest Miles when you fly with Sri Lankan Airlines. Miles will be earned based on the class of travel booked as shown in the table below. Please quote your Etihad Guest Number when you book with Sri Lankan Airlines and remember to present your Etihad Guest Card at check-in.
Cabin Class Booking Class Miles earned
Business J 200%
C 175%
I 150%
Economy Y, B, P, H 125%
K, W, M, E, L, R, V, S, N, Q 100%
O, G 50%

Claim Missing Partner Miles

Please retain your tickets and boarding passes until such time your miles are credited to your account. If you do not receive the credits within six weeks, please advise the Etihad Guest Service Centre on +800 GUEST. Missing miles can be claimed up to 6 months from the date of travel.

Redeem Miles on Sri Lankan Airlines

To make a Reward booking on Sri Lankan Airlines, please contact the Etihad Guest Service Centre 14 days prior to your intended date of travel on 800 GUEST (+ 97 1 2 800 48378).

The mileage required for these reward tickets will be as per the reward table below:

Zones Colombo SA Subcontinent 1 SA Subcontinent 2 Europe Far East Japan Middle East 1 Middle East 2
Colombo ---- 10000 30000 65000 40000 60000 35000 40000
SA Subcontinent 1 10000 20000 35000 70000 45000 65000 40000 45000
SA Subcontinent 2 30000 35000 ---- 70000 65000 70000 50000 60000
Europe 65000 70000 80000 ---- 85000 90000 85000 85000
Far East 40000 45000 65000 85000 ---- ---- 55000 60000
Japan 60000 65000 70000 90000 ---- ---- 75000 80000
Middle East 1 35000 40000 50000 85000 55000 75000 ---- ----
Middle East 2 40000 45000 60000 85000 60000 80000 ---- ----

Zones

Zone Cities
Colombo Colombo
SA Subcontinent 1 Male, Chennai, Tiruchirapally, Thiruvandrum, Bangalore, Kochi, Coimbatore, Hyderabad, Goa, Kozhikode
SA Subcontinent 2 Bombay, Delhi, Karachi
Europe London Heathrow, Frankfurt, Paris
Far East Bangkok, Singapore, Kuala Lumpur, Hong Kong, Beijing, Shanghai, Guangzhou
Japan Tokyo
Middle East 1 Dubai, Abu Dhabi, Muscat, Bahrain, Doha, Kuwait
Middle East 2 Riyadh, Jeddah, Dammam

Excess baggage - Service benefits

For Etihad Guest Silver, Gold and Platinum members on SriLankan Airlines flights.
Tier Level Excess Baggage
Etihad Guest Silver 12 KGs
Etihad Guest Gold 16 KGs
Etihad Guest Platinum 16 KGs

Lounge Access - Service benefits

For Etihad Guest Silver, Gold and Platinum members on SriLankan Airlines flights.

Tier Level Traveling in Economy Class to Europe and Tokyo Traveling in Economy Class Traveling in Business Class
Etihad Guest Silver Palm Strip Lounge (Guest only) Palm Strip Lounge (Guest only) Serendib Lounge (Guest only)
Etihad Guest Gold Serendib Lounge (Member 1 Guest) Palm Strip Lounge (Member 1 Guest) Serendib Lounge (Member 1 Guest)
Etihad Guest Platinum Serendib Lounge (Member 1 Guest) Palm Strip Lounge (Member 1 Guest) Serendib Lounge (Member 1 Guest)

Terms and conditions

Earning Miles on Sri Lankan Airlines

• Miles will only be earned on a code share flight operated or marketed by Etihad Airways & Sri Lankan Airlines. All other code share flights operated or marketed by Sri Lankan Airlines with an airline other than Etihad Airways will not qualify for miles.
• Mileage earning is based on actual distance flown.
• Charter Flights are not eligible for earning miles.
• Flights taken on Sri Lankan Airlines are not eligible to earn Etihad Guest Tier Miles and therefore do not contribute to earning or maintaining your Etihad Guest Silver or Gold Tier.

Redeeming Miles on Sri Lankan Airlines

• The Business Class redemption rates will be twice the value of the economy redemption rates.
• Award tickets are not valid on codeshare flights.
• Seats are subject to availability.
• A minimum of 14 days advance notice is required for making a reward flight booking.
• Reward tickets can be booked for one way or return journeys.
• A reward ticket for a child will be issued at the same value as for an adult.
• Infant tickets will be issued at 10% of the adult mileage value.
• Applicable taxes and surcharges will have to be paid at the time of ticket issuance.
• Redeeming miles for upgrades on partner flights are not permitted
• Date changes are possible free of charge within validity and subject to availability.
• Redeeming miles for upgrades on partner flights are not permitted.
• Awards are not valid on charter flights.
• Award tickets are non-endorsable, non-transferable and non-refundable.
• Reward tickets are valid for a maximum period of one year from the original date of issue.
• Redeeming miles for upgrades on partner flights are not permitted.
• Stop overs are not permitted.
• Name changes are not permitted

Service Benefits

• The benefits listed above are for Etihad Guest Silver, Gold and Gold Elite Guest traveling on a SriLankan Airlines flight only.
• The airport lounge access is at Colombo Bandaranayke Airport only.
• Guests must present their Etihad Guest Membership card in order to avail the benefits above.
• Children between the aged of 2 and 12 are considered as adults for lounge entry purposes.
• Infants traveling with the lounge eligible guest shall be provided with lounge access provided the infant travels on the same flight as the lounge eligible member.
• The excess baggage entitlements above are applicable regardless of class of travel.