Overview

Overview

SriLankan Airlines, the national airline of Sri Lanka, has evolved rapidly to become an award winning carrier with a firm reputation as a global leader in service, comfort, reliability, and punctuality.

Partially privatised in 1998, SriLankan Airlines is once again a fully state-owned carrier from its launch in 1979.

It now serves 44 destinations in 24 countries in Europe, the Middle East, South Asia, Southeast Asia and the Far East. For more information please log on to srilankan.aero.

Earn Miles with Sri Lankan Airlines

Earn Etihad Guest Miles when you fly with Sri Lankan Airlines. Miles will be earned based on the class of travel booked as shown in the table below. Please quote your Etihad Guest Number when you book with Sri Lankan Airlines and remember to present your Etihad Guest Card at check-in.
Cabin Class Booking Class Miles earned
Business J 200%
C 175%
I 150%
Economy Y, B, P, H 125%
K, W, M, E, L, R, V, S, N, Q 100%
O, G 50%

Claim Missing Partner Miles

Please retain your tickets and boarding passes until such time your miles are credited to your account. If you do not receive the credits within six weeks, please advise the Etihad Guest Service Centre on +800 GUEST. Missing miles can be claimed up to 6 months from the date of travel.

Redeem Miles on SriLankan Airlines

To make a Reward booking on Sri Lankan Airlines, please contact the Etihad Guest Service Centre 14 days prior to your intended date of travel on 800 GUEST (+ 97 1 2 800 48378).

 

Click here to view redemption table.

Excess baggage - Service benefits

For Etihad Guest Silver, Gold and Platinum members on SriLankan Airlines flights.
Tier Level Excess Baggage
Etihad Guest Silver 12 KGs
Etihad Guest Gold 16 KGs
Etihad Guest Platinum 16 KGs

Lounge Access - Service benefits

For Etihad Guest Silver, Gold and Platinum members on SriLankan Airlines flights.

Tier Level Traveling in Economy Class to Europe and Tokyo Traveling in Economy Class Traveling in Business Class
Etihad Guest Silver Palm Strip Lounge (Guest only) Palm Strip Lounge (Guest only) Serendib Lounge (Guest only)
Etihad Guest Gold Serendib Lounge (Member 1 Guest) Palm Strip Lounge (Member 1 Guest) Serendib Lounge (Member 1 Guest)
Etihad Guest Platinum Serendib Lounge (Member 1 Guest) Palm Strip Lounge (Member 1 Guest) Serendib Lounge (Member 1 Guest)

Terms and conditions

Earning Miles on Sri Lankan Airlines

• Miles will only be earned on a code share flight operated or marketed by Etihad Airways & Sri Lankan Airlines. All other code share flights operated or marketed by Sri Lankan Airlines with an airline other than Etihad Airways will not qualify for miles.
• Mileage earning is based on actual distance flown.
• Charter Flights are not eligible for earning miles.
• Flights taken on Sri Lankan Airlines are not eligible to earn Etihad Guest Tier Miles and therefore do not contribute to earning or maintaining your Etihad Guest Silver or Gold Tier.

Redeeming Miles on Sri Lankan Airlines

• Child Tickets - Same as adult (100% mileage) 
• Infant - 10% of Adult Miles 
• Validity of the ticket -12 months from date of issue.
• One way tickets are not permitted 
• Waiting list not permitted. All sectors to be confirmed 
• Applicable taxes and surcharges will have to be paid at the time of ticket issuance
• One date change is permitted free of charge, any subsequent changes are as per Etihad Guest terms and conditions
• Rerouting not permitted
• On cancellation / Refund – as per Etihad Guest terms and conditions 
• Upgrade using miles – not permitted
• No Show – as per Etihad Guest terms and conditions 
• Name changes – not permitted

Service Benefits

• The benefits listed above are for Etihad Guest Silver, Gold and Gold Elite Guest traveling on a SriLankan Airlines flight only.
• The airport lounge access is at Colombo Bandaranayke Airport only.
• Guests must present their Etihad Guest Membership card in order to avail the benefits above.
• Children between the aged of 2 and 12 are considered as adults for lounge entry purposes.
• Infants traveling with the lounge eligible guest shall be provided with lounge access provided the infant travels on the same flight as the lounge eligible member.
• The excess baggage entitlements above are applicable regardless of class of travel.