South African Airways (SAA), Africa’s most awarded airline, operates to 40 destinations worldwide.

In its domestic market SAA has an extensive schedule operating 556 flights in total per week between Johannesburg – Cape Town, Durban, East London and Port Elizabeth, from its Johannesburg hub.

SAA offers more than 21,900 daily flights to 1,328 airports in 195 countries. SAA is the winner of the 'Best Airline in Africa’ Award in the regional category for eleven consecutive years. SAA also holds the number one spot as South Africa’s most on-time airline.

Earn Etihad Guest Miles with South African Airways

Starting April 15, 2014; you can earn Etihad Guest Miles when traveling with South African Airways. Simply quote your Etihad Guest Number when making a booking with South African Airwaysand remember to present your Etihad Guest Card at check-in. The number of miles earned will depend on the class of booking as shown below.
Cabin Booking Class Miles Earned
Business C, D, J, Z 125%
Economy Y, B, M, K, H, S, Q 100%
Economy T, V, L, W, G 50%

Claim Missing Partner Miles

Please retain your tickets and boarding passes until your miles have been credited to your account. If you do not receive the credits within six weeks, please advise the Etihad Guest Service Centre. Missing miles can be claimed up to 6 months from the date of travel. Requests for claiming missing miles will be accepted after 14 days of the date of travel.

Redeem Miles with South African Airways

To redeem miles for reward flights on South African Airways, members must contact the Etihad Guest Service Centre a minimum of 14 days prior to the intended date of travel. Rewards flight bookings will be confirmed subject to seat availability. Applicable taxes, surcharges and/or fees listed on the ticket will have to be paid at the time of ticket issuance.
Distance Travelled Economy Class Business Class
0-1000 7,778 13,333
1001-2000 15,556 26,667
2001-3000 23,333 40,000
3001-4000 31,111 53,333
4001-5000 38,889 66,667
5001-6000 46,667 80,000
6001-8000 70,000 106,667
8001-10000 77,778 133,333
10001-12000 93,333 160,000
12001-14000 108,889 186,667
14001-16000 124,444 213,333
16001-and above 140,000 240,000

Terms and conditions

Earning Etihad Guest Miles with South African Airways

  • Invalid booking classes for accrual on flights–N, I, X, R, and E.
  • Flights marketed by South African Airways and operated by a third-party carrier other than South African Airways, or Etihad Airways will not be eligible for Etihad Guest Miles accrual.
  • Charter flights operated by South African Airways are not eligible for mileage accrual.
  • Flights taken on South African Airways are not eligible to earn Etihad Guest Tier Miles and therefore do not contribute to earning or maintaining your Etihad Guest Silver or Gold or Gold Elite Tier.
  • The accrual structure above will be for all flights effective 15TH April 2014.

Redeeming Miles for tickets on South African Airways

  • Award tickets are allowed for both one-way and return journey’s. 
  • Upgrades are not permitted.
  • Infants and children from 02-12 years of age will be charged the adult mileage value and must be booked in the same booking as the accompanying adult.
  • Flight awards are subject to seat availability.
  • Miles can be redeemed on all International and Domestic flights operated by South African Airways
  • Award tickets are not valid on codeshare flights.
  • A minimum of 14 days advance notice is required to book an award ticket.
  • Award tickets on South African Airways are valid for a maximum period of 12 months from date of departure booked.
  • Applicable taxes and surcharges will have to be paid at the time of ticket issuance and are the responsibility of the guest.
  • Award tickets are non-endorsable, non transferable and non refundable.
  • Date changes are allowed with a USD20 reissuance fee within ticket validity and subject to seat availability.
  • Name changes are not permitted.
  • All award bookings are subject to a ticketing time limit set my South African Airways systems.
  • All bookings are subject to South African Airways Terms and conditions.

Service Benefits

For Etihad Guest Silver, Gold and Gold Elite members on South African Airways flights


  1. Only when traveling on South African Airways coded flights operated flights.
  2. Only where service is offered.
  3. Only when travelling on the EY code of a South African Airways operated flights.
  4. Applicable on South African Airways operated flights regardless of whether it is a weight concept or piece concept route.
Etihad Guest Etihad Guest Silver Etihad Guest Gold Etihad Guest Gold Elite
Lounge Access Self Self and Guest Self and Guest
Excess Baggage Allowance 1, 4 1 piece up to 32 kg 2 pieces up to 32 kg each
Excess Baggage Allowance 3, 4 15 kg 20kg
Priority Check-In, Baggage and Boarding 2