Overview

Overview

Hainan Airlines is one of China's fastest growing and most dynamic airlines, and operates nearly 500 domestic and international routes connecting more than 90 cities. Hainan Airlines always embraces the ideal of putting the customer first, and offering the best of Oriental hospitality. Hainan Airlines has been honored with a 5-star certification by Skytrax for three years in a row between 2011 and 2013.

Fortune Wings Club was established in March 1999 and has 13 million members, the Fortune Wings Club is the frequent flyer program for Hainan Airlines. The Fortune Wings Club features several partnerships, providing its members with a wide array of attractive awards and benefits. Members can easily earn miles by flying Hainan Airlines and partner airlines, hotel stays, credit card swipes, car rents, among others. Members can also redeem miles for award tickets, upgrades to the next higher class of service and hundreds of other awards for themselves and the individuals designated in their accounts.

Claim Missing Partner Miles

Please retain your tickets and boarding passes until your miles have been credited to your account. If you do not receive the credits within six weeks, please advise the Etihad Guest Service Centre. Missing miles can be claimed up to 6 months from the date of travel. Requests for claiming missing miles will be accepted after 14 days of the date of travel.

Earn Etihad Guest Miles with Hainan Airlines

Starting August 8th 2013; you can earn Etihad Guest Miles when traveling with Hainan Airlines. Simply quote your Etihad Guest Number when making a booking with Hainan Airlines and remember to present your Etihad Guest Card at check-in. The number of miles earned will depend on the class of booking as shown below.

Hainan Airlines Domestic Flights

Cabin Class Booking Class Miles earned
First R, F 200%
First Z 150%
First A 125%
Business C 150%
Business D 125%
Business I 100%
Economy Y 125%
Economy B, H, K, L, M 100%
Economy Q, X, W, U, V, E 50%

Hainan Airlines International Flights

Cabin Class Booking Class Miles earned
First F, A 200%
Business C, D 150%
Business I 130%
Economy Y 125%
Economy B, H, K, L, M 100%
Economy Q, X, W, U, V, N, T, E 50%

Redeem Miles with Hainan Airlines

To redeem miles for reward flights on Garuda Indonesia, members must contact the Etihad Guest Service Centre a minimum of 14 days prior to the intended date of travel. Rewards flight bookings will be confirmed subject to seat availability. Applicable taxes, surcharges and/or fees listed on the ticket will have to be paid at the time of ticket issuance.
Distance travelled Economy Class Business Class First Class
0-500 3,500 7,000 12,000
501-1000 7,000 14,000 24,000
1001-1500 10,500 21,000 36,000
1501-2000 14,000 28,000 48,000
2001-2500 17,500 35,000 60,000
2501-3000 21,000 42,000 71,000
3001-4000 28,000 55,000 94,000
4001-5000 35,000 70,000 119,000
5001-7000 41,000 81,000 139,500
7001-9000 53,000 106,000 181,000
9001-11000 76,000 152,000 260,000
11001-13000 92,000 184,000 316,000
13001-15000 103,000 205,000 352,000

Terms and conditions

Earning Etihad Guest Miles with Hainan Airlines

• Invalid booking classes for accrual on domestic flights– P, S, G, O, J, T, and N.
• Invalid booking classes for accrual on international flights– P, J, G, S, Z, and O.
• Flights marketed by Hainan Airlines and operated by a third-party carrier other than Hainan Airlines, Grand China Airlines or Etihad Airways will not be eligible for Etihad Guest Miles accrual.
• Charter flights operated by Hainan Airlines are not eligible for mileage accrual.
• Flights taken on Hainan Airlines are not eligible to earn Etihad Guest Tier Miles and therefore do not contribute to earning or maintaining your Etihad Guest Silver or Gold or Gold Elite Tier.
• The accrual structure above will be for all flights effective 1st August 2013.

Redeeming Miles for tickets on Hainan Airlines

• Award tickets are allowed for both one-way and return journey’s.
• Upgrades are not permitted.
• Infants and children from 02-12 years of age will be charged the adult mileage value and must be booked in the same booking as the accompanying adult.
• Flight awards are subject to seat availability.
• Miles can be redeemed on all International and Domestic flights operated by Hainan Airlines and Grand China Airlines.
• Award tickets are not valid on codeshare flights.
• A minimum of 14 days advance notice is required to book an award ticket.
• Award tickets on Hainan Airlines are valid for a maximum period of 12 months from date of departure booked.
• Applicable taxes and surcharges will have to be paid at the time of ticket issuance and are the responsibility of the guest.
• Award tickets are non-endorsable, non transferable and non refundable.
• Date changes are allowed with a USD20 reissuance fee within ticket validity and subject to seat availability.
• Name changes are not permitted.
• All award bookings are subject to a ticketing time limit set my Hainan Airlines systems.
• All bookings are subject to Hainan Airlines Terms and conditions.