Please retain your tickets and boarding passes until such time your miles are credited to your account. If you do not receive the credits within six weeks, please contact firstname.lastname@example.org or advise the Etihad Guest Service Centre on +800 GUEST. Missing miles can be claimed up to 6 months from the date of travels.
Redeem Miles with Czech Airlines
To redeem miles for reward flights on Czech Airlines, members must contact the Etihad Guest Service Centre a minimum of 14 days prior to the intended date of travel. Rewards flight bookings will be confirmed subject to seat availability. Applicable taxes, surcharges and/or fees listed on the ticket will have to be paid at the time of ticket issuance.