Overview All Nippon Airways (ANA) is ranked among the top 10 airlines in the world. They are recognized for their outstanding passenger service both on the ground and in the air. ANA has been in the airline business for over 50 years, and combined with the ANA Group of companies its activities extend across a host of travel and aviation-related services. For more information please visit www.ana.co.jp.

Earn Miles with ANA

You can now earn Etihad Guest Miles when traveling with ANA. Simply quote your Etihad Guest Number when making a booking with ANA and remember to present your Etihad Guest Card at check-in. The number of miles earned will depend on the class of booking as shown below.

* New earning rates applicable 01 July 2012.

Flights eligible for Accrual
• Flights operated by ANA.
• All ANA and Etihad Airways code share flights.
• All ANA Domestic flights in Japan.
• All flights operated by ANA affiliates - Air Nippon (EL) and Air Nippon Company (NQ).

Cabin class Booking class Miles earned
First Class F, A 150% *
Business Class C, Z, J, D, P 125% *
Full fare Economy Class Y, E 100%
Economy Class B, S, M, K, L, H, W, U, Q, V 70%
Economy Discounted T, L, K 50%

Claim Missing Partner Miles

Please retain your tickets and boarding passes until such time your miles are credited to your account. If you do not receive the credits within six weeks, please advise the Etihad Guest Service Centre on +800 GUEST. Missing miles can be claimed up to 6 months from the date of travel.

Redeem Miles with ANA

To redeem miles for award tickets on ANA, members must contact the Etihad Guest Service Centre a minimum of 14 days prior to the intended date of travel. Award bookings will be confirmed subject to seat availability. Applicable taxes, surcharges and/or fees listed on the ticket will have to be paid at the time of ticket issuance.

Click here to view the redemption table.

Terms and conditions

Earning Etihad Guest Miles with ANA

• Flights marketed by ANA and operated by a third-party carrier other than ANA or Etihad Airways will not be eligible for Etihad Guest Miles accrual.
• Charter flights operated by ANA are not eligible for mileage accrual.
• Flights taken on ANA are not eligible to earn Etihad Guest Tier Miles and therefore do not contribute to earning or maintaining your Etihad Guest Silver or Gold Tier.

Redeeming Miles on ANA

• Flight rewards are subject to capacity control which may limit the number of seats available for award travel.
• The Business Class redemption rates will be twice the value of the economy redemption rates.
• Award tickets are not valid on codeshare flights.
• Seats are subject to availability.
• A minimum of 14 days advance notice is required for making a reward flight booking.
• Reward tickets can be booked for one way or return journeys.
• A reward ticket for a child will be issued at the same value as for an adult.
• Infant tickets will be issued at 10% of the adult mileage value.
• Applicable taxes and surcharges will have to be paid at the time of ticket issuance.
• Redeeming miles for upgrades on partner flights are not permitted
• Date changes are possible free of charge within validity and subject to availability.
• Redeeming miles for upgrades on partner flights are not permitted.
• Awards are not valid on charter flights.
• Award tickets are non-endorsable, non-transferable and non-refundable.
• Reward tickets are valid for a maximum period of one year from the original date of issue.
• Redeeming miles for upgrades on partner flights are not permitted.
• Stop overs are permitted.
• Name changes are not permitted

Blackout Dates

Departing from Tokyo (Haneda/Narita), Nagoya, Osaka (Itami/Kansai/Kobe)

Aug 9th-12th, 2012
Dec 29th-31st, 2012
Apr 27th 2013
Aug 9th-11th 2013
Dec 28th-29th 2013

Arriving at Tokyo(Haneda/Narita), Nagoya, Osaka (Itami/Kansai/Kobe)

Aug 16th-20th 2012
Jan 1st-4th 2013
May 6th 2013
Aug 16th-18th 2013
Jan 4th-5th 2014

Departing from Japan to Europe and/or America

Aug 11th 2012

Departing from Europe and/or America to Japan

Aug 17th-18th 2012

Departing from Japan to Hawaii

Aug 11th 2012
Apr 27th 2013

Departing from Hawaii to Japan

Aug 16th-17th 2012
Jan 2nd 2013
Jan 5th 2013
May 5th 2013
Jan 3rd-4th 2014

Notes for blackout dates

• Wait listing reservations may not be available for crowded flights.
• There are no unavailable periods for First Class and Business Class.
• Details on unavailable periods after April 2014 will be announced around March 2013.

Service benefits

For Etihad Guest Gold Members* on applicable ANA operated codeshare flights with Etihad Airways.

1. Priority Airport Check-in at the Japan Domestic Check-in counters in Nagoya, Narita, Chitose, Fukuoka and Osaka regardless of class of travel.
2. Priority Baggage Handling when travelling regardless of the class of travel.
3. Additional Baggage Allowance of twenty (20) Kg’s regardless of class of travel. An additional piece (one piece) of baggage is permitted for piece concept routes.
4. Priority boarding on all international airports regardless of class of travel. This service is not applicable at All Nippon Airways domestic airports.
5. Lounge access to the ANA Business Class lounge or equivalent level departure lounge with one additional guest regardless of class of travel.

Note: The accompanying guest must travel on the same Codeshare Flight as the Etihad Guest Gold Member on the same day. The guest must enter the lounge at the same time as the eligible Gold Member. All infants traveling with the lounge eligible guest shall be provided with lounge access provided the infant travels on the same day as the lounge eligible Gold Member.

* Please note that the service benefits listed above are only applicable on the All Nippon Airways operated codeshare flights listed below.
* Applicable All Nippon Airways (ANA) operated codeshare flights - Summer Schedule.

Lounge access for Etihad Gold Guests on applicable ANA operated codeshare flights:

Airport Terminal location Lounge name
Nagoya Domestic area Centrair Airline Lounge
Chitose Domestic area ANA Lounge
Fukuoka Domestic Terminal ANA Lounge
Narita Domestic area ANA Lounge
Osaka Domestic Terminal ANA Lounge
Narita International Departure area in Terminal 1 ANA Lounge (Business Class section)
Singapore Terminal 2 SATS Premier Club Lounge (Business Class section)
Bangkok International Departure area Thai Airways International Lounge or CIP Lounge (Business Class section)