Overview All Nippon Airways (ANA) is ranked among the top 10 airlines in the world. They are recognized for their outstanding passenger service both on the ground and in the air. ANA has been in the airline business for over 50 years, and combined with the ANA Group of companies its activities extend across a host of travel and aviation-related services. For more information please visit www.ana.co.jp.

Earn Miles with ANA

You can now earn Etihad Guest Miles when traveling with ANA. Simply quote your Etihad Guest Number when making a booking with ANA and remember to present your Etihad Guest Card at check-in. The number of miles earned will depend on the class of booking as shown below.

Flights eligible for Accrual

  • Flights operated by ANA.
  • All ANA and Etihad Airways code share flights.
  •  All ANA Domestic flights in Japan.
  • All flights operated by ANA affiliates - Air Nippon (EL) and Air Nippon Company (NQ).


Cabin class Booking class Miles earned
First Class F, A 150% *
Business Class C, Z, J, D, P 125% *
Full fare Economy Class Y, E 100%
Economy Class B, S, M, K, L, H, W, U, Q, V 70%
Economy Discounted T, L, K 50%

Claim Missing Partner Miles

Please retain your tickets and boarding passes until your miles are credited to your account. If you do not receive the credits within six weeks, please advise the Etihad Guest Service Centre on +800 GUEST. Missing miles can be claimed up to 6 months from the date of travel.

Redeem Miles with ANA

To redeem miles for award tickets on ANA, members must contact the Etihad Guest Service Centre a minimum of 14 days prior to the intended date of travel. Award bookings will be confirmed subject to seat availability. Applicable taxes, surcharges and/or fees listed on the ticket will have to be paid at the time of ticket issuance.

Click here to view the redemption table.

Terms and conditions

Earning Etihad Guest Miles with ANA

  • Flights marketed by ANA and operated by a third-party carrier other than ANA or Etihad Airways will not be eligible for Etihad Guest Miles accrual.
  • Charter flights operated by ANA are not eligible for mileage accrual.
  • Flights taken on ANA are not eligible to earn Etihad Guest Tier Miles and therefore do not contribute to earning or maintaining your Etihad Guest Silver or Gold Tier.

Redeeming Miles on ANA

  • Reward tickets are valid for a maximum period of one year from the original date of issue.
  • One way tickets are not permitted.
  • A minimum of 14 days advance notice is required for making a reward flight booking.
  • Seats are subject to availability.
  • A reward ticket for a child and infant will be issued at the same value as for an adult.
  • Applicable taxes and surcharges will have to be paid at the time of ticket issuance.
  • The Business Class redemption rates will be twice the value of the economy redemption rates.
  • Upgrade using miles – not permitted.
  • Award tickets are not valid on codeshare flights.
  • One date change is permitted free of charge, any subsequent changes are as per Etihad Guest terms and conditions.
  • On cancellation / Refund – as per Etihad Guest terms and conditions.
  • Stop overs are permitted.
  • Name changes are not permitted.

Service benefits

For Etihad Guest Gold Members* on applicable ANA operated codeshare flights with Etihad Airways.

  1. Priority Airport Check-in at the Japan Domestic Check-in counters in Nagoya, Narita, Chitose, Fukuoka and Osaka regardless of class of travel.
  2. Priority Baggage Handling when travelling regardless of the class of travel.
  3. Additional Baggage Allowance of twenty (20) Kg’s regardless of class of travel. An additional piece (one piece) of baggage is permitted for piece concept routes.
  4. Priority boarding at all international airports regardless of class of travel.  This service is not applicable at All Nippon Airways domestic airports.
  5. Lounge access to the ANA Business Class lounge or equivalent level departure lounge with one additional guest regardless of class of travel.

Note: The accompanying guest must travel on the same Codeshare Flight as the Etihad Guest Gold Member on the same day. The guest must enter the lounge at the same time as the eligible Gold Member. All infants traveling with the lounge eligible guest shall be provided with lounge access provided the infant travels on the same day as the lounge eligible Gold Member.

* Please note that the service benefits listed above are only applicable on the All Nippon Airways operated codeshare flights listed below.
* Applicable All Nippon Airways (ANA) operated codeshare flights - Summer Schedule.

Lounge access for Etihad Gold Guests on applicable ANA operated codeshare flights:

Airport Terminal location Lounge name
Nagoya Domestic area Centrair Airline Lounge
Chitose Domestic area ANA Lounge
Fukuoka Domestic Terminal ANA Lounge
Narita Domestic area ANA Lounge
Osaka Domestic Terminal ANA Lounge
Narita International Departure area in Terminal 1 ANA Lounge (Business Class section)
Singapore Terminal 2 SATS Premier Club Lounge (Business Class section)
Bangkok International Departure area Thai Airways International Lounge or CIP Lounge (Business Class section)