Overview

Overview

Alitalia is Italy’s leading airline, serving 22 million passengers with a fleet of 158 aircraft. They operate more than 700 daily flights to 83 destinations across Africa, the Americas, Asia and Europe.

For more information on Alitalia and its destinations please visit alitalia.com.

Earning miles with Alitalia

Earning miles with Alitalia

Earn Etihad Guest Miles when you fly with Alitalia or any of its affiliate airlines. Simply quote your Etihad Guest Number when you make a booking with Alitalia (AZ), CAI First (XM), City Liner (CT) or CAI Second (VE) and remember to present your Etihad Guest Card at check-in. Miles will be credited based on the booking class as shown below.


Earning miles - terms and conditions

• The Alitalia affiliate airlines are - CAI First (XM), City Liner (CT) and CAI Second (VE).
• Mileage earning is based on actual distance flown. There is no minimum mileage awarded for short sectors.
• Etihad Guest Members do not earn tier miles for travel on Alitalia or any of its affiliate airlines.
• Booking classes not eligible for mileage accrual are: O, L, G, R, U, Z.
• Charter flights are not eligible for mileage accrual.
• Flights marketed by Alitalia or any of its affiliate airlines and operated by a third party carrier other than Etihad Airways will not be eligible for Etihad Guest Mileage accrual.
Cabin Class Booking Class Miles earned
Business, “ Magnifica/Ottima” J, C, D, I, E 300%
EconomyY Plus, “Classica Plus” P, A 200%
Economy, “Classica” Y, B, M, H 150%
Economy, “Classica” K, V, T 100%
Economy, “Classica” N, S, Q, X 50%

Claim Missing Partner Miles

Please retain your tickets and boarding passes until such time your miles are credited to your account. If you do not receive the credits within six weeks, please advise the Etihad Guest Service Centre by calling +800 GUEST or email guest@etihadguest.com. Missing miles can be claimed up to 6 months from the date of travel.

Redeeming Miles
To make a reward booking on Alitalia or any of its affiliate airlines, please contact the Etihad Guest Service Centre 14 days prior to your intended date of travel. Flights that are both operated and marketed by Alitalia, codeshare flights marketed by Alitalia and operated by its affiliate airlines and codeshare flights marketed by Etihad Airways and operated by Alitalia are available for redemption.

Click here to view the redemption table.

Terms and conditions
• You may redeem miles on Alitalia or any of its affiliate airlines for return award tickets only.
• Awards are not valid on charter flights.
• Seats are subject to availability.
• Applicable taxes and surcharges will have to be paid at the time of issuing the ticket.
• Redemption tickets are non refundable.
• Redeeming miles for upgrades on partner flights are not permitted.