Overview

Overview

Alitalia is Italy’s leading airline, serving 22 million passengers with a fleet of 158 aircraft. They operate more than 700 daily flights to 83 destinations across Africa, the Americas, Asia and Europe.

For more information on Alitalia and its destinations please visit alitalia.com.

Earning miles with Alitalia

Earning miles with Alitalia

Earn Etihad Guest Miles when you fly with Alitalia or any of its affiliate airlines. Simply quote your Etihad Guest Number when you make a booking with Alitalia (AZ), CAI First (XM), City Liner (CT) or CAI Second (VE) and remember to present your Etihad Guest Card at check-in. Miles will be credited based on the booking class as shown below.


Earning miles - terms and conditions

• The Alitalia affiliate airlines are - CAI First (XM), City Liner (CT) and CAI Second (VE).
• Mileage earning is based on actual distance flown. There is no minimum mileage awarded for short sectors.
• Etihad Guest Members do not earn tier miles for travel on Alitalia or any of its affiliate airlines.
• Booking classes not eligible for mileage accrual are: O, L, G, R, U, Z.
• Charter flights are not eligible for mileage accrual.
• Flights marketed by Alitalia or any of its affiliate airlines and operated by a third party carrier other than Etihad Airways will not be eligible for Etihad Guest Mileage accrual.
Cabin Class Booking Class Miles earned
Business, “ Magnifica/Ottima” J, C, D, I, E 300%
EconomyY Plus, “Classica Plus” P, A 200%
Economy, “Classica” Y, B, M, H 150%
Economy, “Classica” K, V, T 100%
Economy, “Classica” N, S, Q, X 50%

Claim Missing Partner Miles

Please retain your tickets and boarding passes until such time your miles are credited to your account. If you do not receive the credits within six weeks, please advise the Etihad Guest Service Centre by calling +800 GUEST or email guest@etihadguest.com. Missing miles can be claimed up to 6 months from the date of travel.

 

Redeem miles with Alitalia

To make a reward booking on Alitalia or any of its affiliate airlines, please contact the Etihad Guest Service Centre 14 days prior to your intended date of travel. Flights that are both operated and marketed by Alitalia, codeshare flights marketed by Alitalia and operated by its affiliate airlines and codeshare flights marketed by Etihad Airways and operated by Alitalia are available for redemption.


Click here to view the redemption table.

Terms and conditions

Earning Etihad Guest Miles with Alitalia

•Eligible flights
  • Flights operated and marketed by Alitalia.
  • Flights booked on the AZ code of EY marketed AZ operated codeshare flights.
  • Code share flights marketed by Alitalia (AZ) and operated by Alitalia Express (XM), CAI First (XM), City Liner (CT), CAI Second (VE). 
•Ineligible Flights
  • Flights booked on the AZ code of AZ marketed EY operated codeshare flights
  • Flights booked on the EY code of EY marketed AZ operated codeshare flights.
  • Flights marketed by a third party but perated by AZ.
  • Flights marketed by AZ and operated by a third party.
  • Any charter flights operated and/or marketed by Alitalia.

Redeeming Miles on Alitalia

• The Business Class redemption rates will be twice the value of the economy redemption rates.
• Award tickets are not valid on codeshare flights.
• Seats are subject to availability.
• A minimum of 14 days advance notice is required for making a reward flight booking.
• Reward tickets can be booked for one way or return journeys.
• A reward ticket for a child will be issued at the same value as for an adult.
• Infant tickets will be issued at 10% of the adult mileage value.
• Applicable taxes and surcharges will have to be paid at the time of ticket issuance.
• Redeeming miles for upgrades on partner flights are not permitted
• Date changes are possible free of charge within validity and subject to availability.
• Redeeming miles for upgrades on partner flights are not permitted.
• Awards are not valid on charter flights.
• Award tickets are non-endorsable, non-transferable and non-refundable.
• Reward tickets are valid for a maximum period of one year from the original date of issue.
• Redeeming miles for upgrades on partner flights are not permitted.
• Stop overs are not permitted.
• Name changes are not permitted