Etihad Guest Service Centres

Please use one of the numbers below to contact the Etihad Guest Service Centre closest to you. You can also email us at guest@etihadguest.com

Country Telephone Contact  Opening Hours (local time) 
Australia
1300 532 215 24 Hours Daily
Austria 0820 309955 9AM - 7PM Mon - Fri
Bahrain 16500444 24 Hours Daily
Belarus 8820 0073 0018 9AM - 5:30PM Mon - Sat
Belgium 02 200 8880 8AM - 6PM Mon - Sat
Brazil Sao Paulo
+55 11 4700  2000
Rio De Janerio
+55 21 4700 2000
Curitiba
+55 41 4700 2000
9AM - 5PM Mon - Fri
Bulgaria 008001103277 24 Hours (English & Arabic)  Daily
Canada 1 8669 384423
1 866 948 1081
24 Hours Daily
China 400882 2050 9AM - 5PM Mon - Fri
Cyprus 800 92526 24 Hours Daily
Czech Republic  239018299 24 Hours (English & Arabic)  Daily
Egypt 08000000147 24 Hours Daily
Germany
03095999805 
9AM - 7PM Mon - Fri
Hungary
17789796 24 Hours (English & Arabic)  Daily
India 1800223901
18002090808 
24 Hours Daily
Ireland 016569900 24 Hours Daily
Italy 02 23331300 9AM - 5PM Mon - Fri
Japan 0332984719 9AM - 5PM Mon - Fri
Jordan 0800 22 803 24 Hours Daily
Kazakhstan 8800 555 6248 10AM - 7PM
(1300 - 1800 Sat)
Mon -  Sat
Kenya +254 20 4259 000 24 Hours Daily
Korea 02 3483 4888 9AM - 6PM Mon - Fri
Lebanon +9611989393   24 Hours Daily
Netherlands 02 02035444 9AM - 5PM Mon - Fri
Nigeria 08099936399 24 Hours Daily
Oman 800 76423 24 Hours Daily
Pakistan 0080090044017 8AM - 8PM Daily
Philippines 180014410449 8AM - 8PM Daily
Poland
223060964 24 Hours (English & Arabic)  Daily
Qatar 8005501 24 Hours Daily
Romania
800400105 24 Hours (English & Arabic)  Daily
Russia 499 272 3786 9AM - 6PM Mon - Sat
Saudi Arabia 8008447893
8008500026 (Non STC)
24 Hours Daily
Serbia
0800 190 561  24 Hours Daily
Singapore +65 68185555 24 Hours Daily
Slovak Republic  268622499 24 Hours (English & Arabic)  Daily
Slovenia
18888617 24 Hours (English & Arabic)  Daily
South Africa 0860 123150  24 Hours Daily
Switzerland 0844 002211 8AM - 6PM Mon - Fri
Thailand
18004419283 24 Hours Daily
UK 0845 6081225 24 Hours Daily
USA 1 888 8 ETIHAD
0877 690 0767
24 Hours Daily