Etihad Guest Service Centres

Please use one of the numbers below to contact the Etihad Guest Service Centre closest to you. You can also email us at guest@etihadguest.com


Country

Telephone Contact

Opening Hours (local time)

Australia

1300 532 215

24 Hours

Daily

Austria

0820 309955

9AM - 7PM

Mon - Fri

Bahrain

16500444

24 Hours

Daily

Belarus

8820 0073 0018

9AM - 5:30PM

Mon - Sat

Belgium

02 200 8880

8AM - 6PM

Mon - Sat

Brazil

Sao Paulo
+55 11 4700 2000
Rio De Janerio
+55 21 4700 2000
Curitiba
+55 41 4700 2000

9AM - 5PM

Mon - Fri

Bulgaria

008001103277

24 Hours (English & Arabic)

Daily

Canada

1 8669 384423
1 866 948 1081

24 Hours

Daily

China

400882 2050

9AM - 5PM

Mon - Fri

Cyprus

800 92526

24 Hours

Daily

Czech Republic

239018299

24 Hours (English & Arabic)

Daily

Egypt

08000000147

24 Hours

Daily

Germany


03095999805

9AM - 7PM

Mon - Fri

Hungary

17789796

24 Hours (English & Arabic)

Daily

India

1800223901
18002090808

24 Hours

Daily

Ireland

016569900

24 Hours

Daily

Italy

02 23331300

9AM - 5PM

Mon - Fri

Japan

0332984719

9AM - 5PM

Mon - Fri

Jordan

0800 22 803

24 Hours

Daily

Kazakhstan

8800 555 6248

10AM - 7PM
(1300 - 1800 Sat)

Mon - Sat

Kenya

+254 (0) 207602515

24 Hours

Daily

Korea

02 3483 4888

9AM - 6PM

Mon - Fri

Lebanon

+9611989393

24 Hours

Daily

Netherlands

02 02035444

9AM - 5PM

Mon - Fri

Nigeria

+234 14609940

24 Hours

Daily

Oman

800 76423

24 Hours

Daily

Pakistan

0080090044017

8AM - 8PM

Daily

Philippines

+63 (0) 27926044

8AM - 8PM

Daily

Poland

223060964

24 Hours (English & Arabic)

Daily

Qatar

8005501

24 Hours

Daily

Romania

800400105

24 Hours (English & Arabic)

Daily

Russia

499 272 3786

9AM - 6PM

Mon - Sat

Saudi Arabia

8008447893
8008500026 (Non STC)

24 Hours

Daily

Serbia

0800 190 561

24 Hours

Daily

Singapore

+65 68185555

24 Hours

Daily

Slovak Republic

268622499

24 Hours (English & Arabic)

Daily

Slovenia

18888617

24 Hours (English & Arabic)

Daily

South Africa

0860 123150

24 Hours

Daily

Switzerland

0844 002211

8AM - 6PM

Mon - Fri

Thailand

+66 (0) 27873377

24 Hours

Daily

UAE

+9712 5990000

24 Hours (English & Arabic)

Daily

UK

0345 6081225

24 Hours

Daily

USA

1 888 8 ETIHAD
0877 690 0767

24 Hours

Daily